Description
Service level management, services reporting, service continuity and availability management, budgeting and accounting for IT services, capacity management and information security management. Service level agreements (SLAs) and information technology security techniques or subjects.
Prerequisites
- Prerequisite(s): ITIS 5401 .
Conditions and arrangements
- Prerequisite(s): ITIS 5401 .
Reference text in its original language
Service level management, services reporting, service continuity and availability management, budgeting and accounting for IT services, capacity management and information security management. Service level agreements (SLAs) and information technology security techniques or subjects.
- Prerequisite(s): ITIS 5401 .
Sources and references
Dates and sources are retained to help you verify the information. Translations are provided to facilitate reading; the official source governs conditions and requirements.
Source reference : https://calendar.carleton.ca/grad/courses/ITIS/