Carleton University · TOMS 5302

Operations Management

Credits : 0.25 creditReference year : 2026-27

Description

The provision of services and goods to customers, with focus on efficiency, effectiveness, and productivity. Planning and control of processes involving products, workers, equipment, suppliers, and customers. Effects of variation and uncertainty on lead time, inventory, quality, and customer service.

Prerequisites

  • Prerequisite(s): BUSI 5801 .

Conditions and arrangements

  • Prerequisite(s): BUSI 5801 .
Reference text in its original language

The provision of services and goods to customers, with focus on efficiency, effectiveness, and productivity. Planning and control of processes involving products, workers, equipment, suppliers, and customers. Effects of variation and uncertainty on lead time, inventory, quality, and customer service.

  • Prerequisite(s): BUSI 5801 .

Sources and references

Dates and sources are retained to help you verify the information. Translations are provided to facilitate reading; the official source governs conditions and requirements.

Source reference : https://calendar.carleton.ca/grad/courses/TOMS/

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